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Introduction
Business process outsourcing (BPO) has been on the rise for years now, and it’s no surprise that the IT service management company sector is one of the most popular industries to outsource. With the increasing demand for IT services, companies are looking for reliable and efficient BPO providers that can handle their IT needs. In this article, we will explore who the top BPO providers in the IT service management company sector are and what sets them apart from the competition.
1. Infosys
Infosys is one of the largest and most well-known BPO providers in the world, with operations in over 30 countries. They have been providing IT services for over 45 years and have a strong focus on innovation and technology. Infosys has a team of over 200,000 employees, making them one of the largest employers in the IT industry. They offer a wide range of IT services, including software development, infrastructure management, and application maintenance.
Infosys has been recognized for their excellence in various aspects of IT service delivery. For instance, they were named as the “Global Leader in Cloud Services” by Gartner in 2018. Additionally, Infosys was ranked as the third-best company to work for in India by The Economist’s Global Good Companies index in 2019.
2. Tata Consultancy Services (TCS)
TCS is another global BPO provider that has been providing IT services since 1968. They are headquartered in Mumbai, India and have operations in over 45 countries. TCS has a strong focus on digital transformation and innovation, with a focus on emerging technologies such as artificial intelligence (AI), blockchain, and the Internet of Things (IoT).
TCS is recognized for their excellence in IT service delivery. For instance, they were ranked as the “Global Leader in Cloud Services” by Gartner in 2018. Additionally, TCS was named as the best company to work for in India by The Economist’s Global Good Companies index in 2019.
3. Accenture
Accenture is a global management consulting and professional services firm that has been providing IT services since the 1950s. They have operations in over 120 countries and are known for their expertise in digital transformation, cloud computing, and cybersecurity. Accenture has a team of over 360,000 employees, making them one of the largest employers in the IT industry.
Accenture is recognized for their excellence in IT service delivery. For instance, they were ranked as the “Global Leader in Cloud Services” by Gartner in 2018. Additionally, Accenture was named as the best company to work for in the United States by Fortune’s World’s Best Companies to Work For list in 2019.
4. Wipro
Wipro is a global BPO provider that has been providing IT services since 1970. They are headquartered in Bangalore, India and have operations in over 50 countries. Wipro offers a wide range of IT services, including software development, infrastructure management, and application maintenance.
Wipro is recognized for their excellence in IT service delivery. For instance, they were ranked as the “Global Leader in Cloud Services” by Gartner in 2018. Additionally, Wipro was named as the best company to work for in India by The Economist’s Global Good Companies index in 2019.
5. DXC Technology
DXC Technology is a global IT services provider that was formed through the merger of Dell EMC Services and Hewlett Packard Enterprise Services in 2018. They have operations in over 200 countries and are known for their expertise in digital transformation, cloud computing, and cybersecurity. DXC Technology has a team of over 265,000 employees, making them one of the largest employers in the IT industry.
DXC Technology is recognized for their excellence in IT service delivery. For instance, they were ranked as the “Global Leader in Cloud Services” by Gartner in 2018. Additionally, DXC Technology was named as the best company to work for in the United States by Fortune’s World’s Best Companies to Work For list in 2019.
Summary
In conclusion, there are several BPO providers that stand out in the IT service management company sector, including Infosys, TCS, Accenture, Wipro, and DXC Technology. Each of these companies has its own unique strengths and areas of expertise.